Detailed Technical Support System Included

Our automated ticketing system generates new service requests

This service is included for all clients. This is how it works. If an employee has an issue, they will create a simple online service request. The company's administrator will get notified via email and will then decide to approve or deny the request. If approved, technical support is issued immediately. The ticketing system also maintains a complete history of all support related issues requested and resolved.

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Are all your servers working ?

Let our monitoring service alert you when something is wrong.

This is a service that monitors all your servers health. Did a power failure shutdown your servers ? Are your servers running all their services ? Our system verifies all your servers and triggers an email alert to you as well as our support centre on any warning condition.

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